Privacy Policy

Effective date: January 1, 2026

Who We Are

CrystalWave Strings (“we”, “our”, “us”) provides online violin courses for beginners. You can contact us at [email protected] or +1 (415) 555-0137.

Information We Collect

• Account data: name, email, and optional phone number provided during registration or contact.
• Transactional data: purchases, course enrollments, and billing records processed by secure payment providers.
• Usage data: pages visited, features used, and device/browser information for analytics.

How We Use Information

• Provide and maintain the service, including delivering course content and support.
• Process transactions, send confirmations, and handle customer service inquiries.
• Improve the site and content through aggregated analytics and feedback.
• Send service-related communications; marketing emails only with your consent and with opt-out.

Legal Bases

We process personal data based on consent, contract performance, and legitimate interests such as service improvement and security.

Cookies and Similar Technologies

We use essential cookies to keep you signed in and remember preferences (e.g., theme). Analytics cookies may be used to understand feature usage. You can manage preferences in your browser. Our cookie banner seeks your acknowledgement.

Data Sharing

We do not sell personal data. We share data with vendors who help operate our service (e.g., hosting, payment processing) under confidentiality agreements. We may disclose information to comply with legal obligations or protect rights and safety.

Data Retention

We retain information for as long as your account is active and as needed to provide the service, resolve disputes, and meet legal requirements.

Your Rights

• Access, correct, or delete your personal data.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Portability of data in a structured, commonly used format.

Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure.

Children’s Privacy

Our services are intended for individuals 13 years and older. We do not knowingly collect data from children under 13.

International Transfers

Information may be processed in countries other than your own. We take steps to ensure appropriate safeguards are in place.

Changes to This Policy

We may update this policy. Material changes will be notified via the site or email.

Contact

For privacy questions, email [email protected].